Privacy Policy

Last Updated: 11.09.2024

Honor Stone Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website [www.honor-stone.com] (the “Site”) or make a purchase from us.

1. Information We Collect

1.1 Personal Information:
We collect personal information that you provide to us directly, including but not limited to:

Contact details: Name, email address, postal address, phone number.
Order information: Billing address, shipping address, payment details, and order history.
Account information: Username and password for registered accounts.
Communication details: Messages, feedback, and customer service interactions.

1.2 Automatically Collected Information:
When you visit our Site, we automatically collect certain information about your device, including:

Device information: IP address, browser type, time zone, and some of the cookies installed on your device.
Usage data: Information about how you interact with our Site, including pages visited and links clicked.

1.3 Cookies and Similar Technologies:
We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand where our visitors are coming from. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders: Including processing your payment information, arranging shipping, and providing order confirmations.
Communicate with you: Respond to your inquiries, send marketing communications (if you have opted in), and provide updates related to your order.
Improve our services: Analyze usage data to improve our Site, products, and services.
Prevent fraud: Monitor for and prevent fraudulent transactions and activity.

3. Sharing Your Information

We may share your personal information with:

Service providers: Third-party companies that assist us with order processing, payment processing, shipping, and marketing.
Legal compliance: Authorities or regulators if required by law, or to protect our rights, property, or safety.
Business transfers: In the event of a merger, sale, or acquisition of all or part of our business.

We do not sell or rent your personal information to third parties for their own marketing purposes.

4. Your Rights

Under UK GDPR, you have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccuracies in your personal information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Objection: Object to the processing of your personal information for direct marketing purposes.
Withdrawal of Consent: Withdraw consent at any time where we are relying on consent to process your personal information.

To exercise your rights, please contact us at [your contact email].

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Honor Stone Ltd
Email: [email protected]
Address: 86-90 Paul Street, London, EC2A 4NE